Luxembourg 3 Piece Blanket Set Ultra Plush Micro Mink Waffle Textured Bedding Camel

Where do we ship?

We ship our bedding and small furniture items, e.g., dining chairs, side tables, etc., to the 48 contiguous United States.

We ship our large furniture items, e.g., sofas, sectionals, bed frames, etc., via our network of independent LTL carriers to most areas in the lower 48 states.

PO Boxes

We do not ship to PO Boxes.

Shipping Cost

All bedding and small furniture items over $99 ship for free. 
Orders under $99 will incur a $10 shipping and handling fee. 

We offer free shipping on large furniture items to most areas in the lower 48 states.
If free shipping is not available in your area, the shipping cost will be listed at checkout before payment is required.

Shipping Method and Delivery Times

We ship bedding and small furniture orders via UPS and FedEx.
Orders are processed with 2-5 business days and tracking is uploaded once as soon as it is available.

Most bedding and small furniture orders are delivered 3-7 business days after they have been picked up by the carrier.

We ship large furniture orders via our network of independent LTL carriers.
Orders are processed within 5-7 business days and tracking is uploaded if the carrier offers it.

Most large furniture orders are delivered within 10-15 business days after they have been picked up by the carrier.

Additional Large Furniture Order Information

Yes, the carrier will contact you at least 24 hours prior to attempting delivery.

Please make sure the delivery window works for you as there will be a re-delivery fee if you miss a confirmed appointment.

Adult signature is required.

The carrier will accommodate 1 flight of stairs (per the carrier, 1 flight = 7 steps) and is responsible for delivering the order to the "first dry room" (first room indoors that can hold the item).

More than 1 flight of stairs (7 steps), unboxing, removal of packaging, assembly, and/or removal of old items are not included in the standard delivery service.

If you require one or more of these services, please contact us prior to placing your order.

Please check with your place of residence/business to confirm if a COI is required. 

If a COI is required, you (the buyer) will be responsible for providing our carrier with the required paperwork (usually a form from your building’s management company) and for arranging payment with the carrier.

Shipping Method (International)

Currently, we do not offer international shipping.

Problem With Your Delivery

If tracking shows that your order has been delivered but you did not receive it, please look around your property (it may have been left by a side door or out of sight), check with your neighbors and finally contact the carrier (perhaps the package was left on the truck).

If you are still unable to locate your order and the carrier is not able to assist you, please reach out to us via on site chat or by email support@chichome.com.

Large Furniture Items

If there is any problem with the delivery of your large furniture order, please reach out to us via on site chat or by email support@chichome.com.

What is Installments with Afterpay?

Installments with Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.

How do I use Installments with Afterpay?

Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Installments with Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy!

Please note that all items in your shopping bag must be eligible for Installments with Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.

Where can I use Installments with Afterpay?

Installments with Afterpay can only be applied to purchases made on www.chichome.com website.

Can I use Installments with Afterpay if I’m an international customer?

Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard (credit or debit card), or American Express and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.

How does the payment schedule work?

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.

You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

Where can I find common questions about payments?

Check out the Afterpay Payments FAQ

When will my items be delivered if I use Installments with Afterpay?

Afterpay orders are delivered as per our standard shipping time frame after you complete your order online.

Visit our shipping page for more information by clicking here.

Is there a limit to how much I can spend on a single transaction?

Yes, transaction value limits apply to purchases made on www.chichome.com using Installments by Afterpay.

What products are not eligible for purchase using Installments with Afterpay?

Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.

How do I return or exchange an item purchased using Installments with Afterpay?

If you have changed your mind, you can return your Afterpay purchase in accordance with our Return policy. Please check that your return or exchange meets our Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com

What if I can’t pay an Afterpay installment?

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.

What happens if I have a partial refund, and how does that affect my payments?

Afterpay will be notified once your refund is processed. Your payment plan will be automatically adjusted to reflect the new total order value starting with the last payment and working backward. In the case where a refund amount is larger than 25% of the total order, Afterpay will eliminate the fourth installment payment and apply the remaining amount to your earlier payments.

Where can I find out more about Afterpay?

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, Terms, Installment Agreement as well as Afterpay’s Privacy Policy which can be found at https://www.afterpay.com/privacy-policy

If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.